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Axxes
Créée en 1995, la société Axxès Call Center est aujourd’hui le leader du marketing téléphonique aux Antilles.
Nous sommes une société spécialisée dans le marketing opérationnel, nous réalisons donc des campagnes visant principalement ses quatre catégories d’objectifs pour nos clients:
- Trouver et attirer de nouveaux clients
- Fidéliser la clientèle
- Recueillir de l’information
- Donner de l’information
Forte d’une expérience de plus de 15 ans, Axxès Call Center propose des solutions et des outils adaptés à chaque activité et chaque type de clientèle, pour tous vos besoins en matière de prospection, de fidélisation, de création de trafic, de promotion des ventes.
Nous sommes présents sur les trois départements : Martinique, Guadeloupe, Guyane mais également sur la Réunion et l’Ile Maurice.
Quelques données techniques :
- Audiotel : un Serveur vocal de 200 accès en simultané,
- SMS : Interface SMS et Internet couvrant tous les territoires cités,
- Centre d’appels : Autocom AVAYA, Ericsson, Alcatel. Outils CRM et ACD Complet.
Nos ressources :
- 2 managers,
- 4 chefs de projets,
- 3 ingénieurs Informatique / Telecom,
- 3 responsables qualité - formation,
- 6 chefs de plateau,
- 10 superviseurs,
- Plus de 120 téléopérateurs / conseillers.
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Axxès Groupe |
Axxès Call Center |
Axxès Interactive |
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